Mts Series 505G2 SilentFlo Hydraulic Power Unit Model Manuel d'utilisateur télécharger pdf (Page 5)

How to Get Technical Support

Model 505G2.07/.11 SilentFlo™ HPU

Technical Support

How to Get Technical Support

Start with your

manuals

The manuals supplied by MTS provide most of the information you need to use

and maintain your equipment. If your equipment includes software, look for

online help and README files that contain additional product information.

If you cannot find answers to your technical questions from these sources, you

can use the Internet, e-mail, telephone, or fax to contact MTS for assistance.

Technical support

methods

MTS provides a full range of support services after your system is installed. If

you have any questions about a system or product, contact Technical Support in

one of the following ways.

www.mts.com The web site provides access to our technical support staff by means of an

onlineform:

www.mts.com > Contact MTS > Service & Technical Support button

E-mail [email protected]

Telephone MTS Call Center 800-328-2255

Weekdays 7:00 A.M. to 5:00 P.M., Central Time

Fax 952-937-4515

Please include “Technical Support” in the subject line.

Outside the U.S. For technical support outside the United States, contact your local sales and

service office. For a list of worldwide sales and service locations and contact

information, use the Global MTS link at the MTS web site:

www.mts.com > Global MTS > (choose your region in the right-hand

column) > (choose the location closest to you)

Before You Contact MTS

MTS can help you more efficiently if you have the following information

available when you contact us for support.

Know your site

number and system

number

The site number contains your company number and identifies your equipment

type (such as material testing or simulation). The number is typically written on a

label on your equipment before the system leaves MTS. If you do not know your

MTS site number, contact your sales engineer.

Example site number: 571167

When you have more than one MTS system, the system job number identifies

your system. You can find your job number in your order paperwork.

Example system number: US1.42460

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Mts Series 505G2 SilentFlo Hydraulic Power Unit Model Manuel d'utilisateur Page 5

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